Solutions by Technology

WhatsApp Business Platform

Keep customers engaged, updated, and chatting over WhatsApp. Provide instant notifications, capture interest with rich media messaging, and even guide them through complete customer journeys with easy-to-build chatbots. Powerful APIs from Bind help you elevate customer experiences with WhatsApp, the most downloaded chat app in the world.

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Features

Rich media

Engage customers with high-res images, videos, files, GIFs, audio, and more via chat.

Green Tick

Reassure customers with WhatsApp’s green tick so they know they’re engaging with a trusted brand.

Automated Messaging

Create guided customer journeys with automated messaging and convert browsers into buyers.

Chatbots

Build custom chatbots to quickly resolve customer service queries, provide guidance – and more!

Catalogs

Showcase your goods, services interactive catalogs for customers to browse directly within the app.

Business Profile

Develop a detailed business profile with your logo, description, address, and website URL.

Build complete customer journeys guided by mobile

Use cases

Customer
authentication

Instantly deliver one-time PINs for effortless authentication and frictionless login.

SecureBank

Your login code is 847291. Valid for 5 minutes. Never share this code.

Interactive product
catalogues

Dynamic, scrollable catalogs with high-quality images, pricing, and instant purchase options.

Customer

Do you have any shoes in green?

ShoeMart

I’ve found these options available in your size: 38

Intelligent cart
recovery

Reduce cart abandonment and elevate conversion rates with personalized recovery messages.

TrendyClothes

Still thinking about those jeans in your cart? Complete your order in the next 2 hours and get 15% off with code SAVE15

Real-time order
management

Branded, interactive order confirmations, shipping updates, and delivery notifications.

Customer

When is my order arriving?

Support

Hi! Let me check that for you right away.

I see it's out for delivery and should arrive by 6 PM today.

Customer
authentication

Interactive product
catalogues

Intelligent cart
recovery

Real-time order
management

Why choose

Custom Integration

Get automated billing with standalone, cloud or Bind hosting and a fully-managed or self-managed service with whitelabel options.

Proactive Support

Bind tech acts before support is needed. On 3M messages, we receive 3 support tickets on average, allowing us to quickly handle it with care.

Process Optimization

Reduce costs, increase ROI by sending to verified numbers only. Our robust system ensures uninterrupted service at 99.99% uptime.