Solutions by Technology

Viber Business Messages

Connect with customers instantly through Viber's trusted messaging platform. Deliver branded communications with verified business badges, rich media content, and interactive messaging that drives engagement. Powerful APIs from Bind help you create seamless customer experiences on Viber, reaching over 1 billion users worldwide with reliable, secure messaging.

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Features

Rich media

Send high-quality images, videos, documents, and stickers to create engaging conversations.

Verified badge

Display your verified business badge to build trust and credibility with customers.

Interactive buttons

Add quick action buttons for calls, website visits, and instant responses.

Broadcast lists

Send targeted messages to customer segments with personalized content at scale.

Message templates

Create pre-approved message templates for consistent, compliant business communications.

Analytics dashboard

Track delivery rates, open rates, and engagement metrics for optimized campaigns.

Build complete customer journeys guided by mobile

Use cases

Customer
authentication

Instantly verify users and protect accounts through secure, time-limited codes sent over Viber.

SecureBank

Your Viber login code is 847291. Valid for 5 minutes. Never share this code.

Appointment
reminders

Reduce no-shows and keep customers engaged by sending timely reminders for scheduled appointments.

HealthClinic

Reminder: Your appointment with Dr. Smith tomorrow at 2:00 PM. Reply CONFIRM or RESCHEDULE

Order confirmations

Keep customers informed with interactive notifications about order status, deliveries, and payments.

FreshMarket

Order #FM78291 confirmed! Your groceries will be delivered between 4-6 PM today. Track: fm.ly/track

Payment reminders

Personalized payment due date notifications, minimum payment amounts, and easy payment link integration.

MoneyBank

Your credit card payment of $125.50 is due tomorrow. Pay now to avoid late fees: mb.ly/pay-quick

Promotional
campaigns

Announce exclusive offers, flash sales or product launches with rich media that encourage engagement.

StyleShop

Flash sale! 30% off all items today. Use code VIBER30 at checkout: shop.ly/sale

Customer support

Provide efficient two-way communication for customers to resolve issues, ask questions, and get help.

SupportBot

Hi Anna, how can we help you today? Send us a photo of the damaged product to process your claim.

Event notifications

Send push notifications for events, webinars, or important updates to boost engagement and attendance.

Summit2030

Reminder—John's keynote starts at 17:00. See full agenda: summit.ly/agenda

Customer
authentication

Appointment
reminders

Order confirmations

Payment reminders

Promotional
campaigns

Customer support

Event notifications

Why choose

Custom Integration

Get automated billing with standalone, cloud or Bind hosting and a fully-managed or self-managed service with whitelabel options.

Proactive Support

Bind tech acts before support is needed. On 3M messages, we receive 3 support tickets on average, allowing us to quickly handle it with care.

Process Optimization

Reduce costs, increase ROI by sending to verified numbers only. Our robust system ensures uninterrupted service at 99.99% uptime.